FAQ

Founding mode, launch timing, linked users, the trial, billing, and grants — the short answers.

When can I install Queuebird?

Soon — Queuebird is in private pilot ahead of public launch. Join the waitlist and you'll get exactly one email when installs open; that's the only thing the list is ever used for.

Can my team get early access?

A small group of pilot teams is being onboarded ahead of launch. If yours wants in, write to support@queuebird.dev with a line about your team and how you review PRs today.

What is founding mode?

Queuebird's pre-launch period — it's on right now. While it lasts, every installed workspace has the full product free: no card, no time limit. When billing launches, every workspace gets 30 days' notice, and teams already on board keep the founding rate — $3 per linked dev per month, or $30 per year — for their whole first billing term, including any devs they link along the way. After that first term, renewals are at the standard price ($5 / $50).

What's a "linked user"?

Someone who has run /qb link to connect their GitHub login. Linking is what powers personal queues and DMs, so it's the organic measure of who actually uses Queuebird. You pay per linked user — never for your whole workspace.

Does not linking people save money?

Unlinked members cost nothing — but they also don't get the product: no shared queue in their App Home, no review queue (nothing is routed to them), no nudges or digests (a direct @-mention ask is the one DM that still reaches an ordinary member; a channel maintainer additionally keeps that channel's escalation DMs and can read its PRs — accountability doesn't require a seat), and /qb answers with a link-first prompt. What still works unlinked is the personal TRACKING list they build by DM'ing links to the bot. Link everyone who reviews; the bill follows actual use.

What can teammates who haven't linked GitHub do?

Paste PR links in channels (those still land in the team queue), DM Queuebird a link to track it privately under TRACKING, and get a DM when someone asks them for a review by @-mention. Channel maintainers and workspace admins can also read /qb stats without linking — the numbers post to the channel anyway. Everything else unlocks the moment they run /qb link.

How does the trial work?

The trial starts automatically the moment Queuebird is installed — every feature on from day one, no card. Right now it's better than usual: while founding mode is on, the trial simply doesn't expire. After launch, new installs get the standard 30 days.

What happens when the trial ends?

Once billing is live: the plan contact hears 3 days ahead, and a trial that saw real use ends into a 7-day grace period — everything keeps working, so a busy week doesn't cost you your queue. A quiet trial (fewer than 20 team PRs) extends itself once, free, for another 30 days — a calendar month proves nothing to a team that was barely active. After grace the team queue pauses until you subscribe — pausing deletes nothing, and subscribing picks up exactly where you left off. (Ordinary data retention still applies either way — see the data question below.) Need more time anyway? Email us — trial extensions are easy and human.

What data does Queuebird keep, and for how long?

Open and parked PRs are kept for as long as they're open or parked — the sweep never touches them. Finished history (merged, closed, or untracked PRs and their claims, reviews, and nudge records) is pruned 90 days after it's archived. Uninstalling Queuebird schedules a full workspace purge after a 14-day grace window, in case the uninstall was a mistake.

What happens when someone links or unlinks mid-cycle?

When billing launches: linking someone new takes effect immediately, prorated; unlinking takes effect at your next renewal. No mid-cycle downgrade charges, no surprises.

What if we're an OSS project that can't pay?

Free Team grants exist by request — contact support.

Where is pricing?

On the home page — one Team plan, $5 per linked dev per month ($50 per year). And while founding mode is on, founding teams lock the $3 / $30 rate for their first term.

Does it work with GitHub Enterprise?

Not yet — Queuebird speaks to github.com only today. Paste a GHE link and it will tell you so rather than silently ignoring it. If GHE matters to your team, say so — demand is how it gets prioritized.

Something in the product isn't behaving?

That's the other page: Troubleshooting in the docs covers untracked PRs, disappearing claims, missing nudges, and friends.

Your team's PR reviews, finally in one queue — in Slack.

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